PRIVACY POLICY

1. Introduction

Kohler Team Real Estate LLC, doing business as “The Kohler Team” (“Company,” “we,” “us,” or “our”), is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information you provide when you visit www.thekohlerteam.com or hello.thekohlerteam.com, contact us, or engage with our commercial real estate services.

By using our website or submitting your information, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please do not use our website or services.

2. Information We Collect

We may collect the following categories of personal information:

  • Full name, email address, phone number, and mailing address
  • Commercial real estate interests, property inquiries, and transaction details
  • SMS/text and email communication preferences and documented consent records
  • Website usage data including IP address, browser type, and pages visited

3. How We Collect Your Information

We collect information through the following methods:

  • Website contact and inquiry forms at www.thekohlerteam.com and hello.thekohlerteam.com
  • Opt-in consent forms where you expressly agree to receive communications
  • Direct communications including phone, email, or in-person interactions
  • Social media platforms and digital advertising channels

4. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to inquiries and service requests regarding commercial real estate
  • To send appointment confirmations, reminders, and direct responses to service inquiries via SMS, email, and phone
  • To send marketing messages — including newsletters, property updates, and special offers — only to contacts who have provided separate, explicit marketing consent
  • To maintain and improve our CRM, website, and business operations
  • To comply with legal obligations and enforce our agreements

5. SMS / Text Messaging & Mobile Communications

This section governs our text messaging program in compliance with A2P 10DLC carrier requirements and applicable federal and state messaging regulations.

5.1 How You Opt In

When you provide your mobile phone number through our website at www.thekohlerteam.com or hello.thekohlerteam.com, you may choose to receive text messages from The Kohler Team. We use two separate, non-pre-selected checkboxes — both unchecked by default:

Checkbox 1 — Transactional (Non-Marketing):

“I consent to receive non-marketing text messages from The Kohler Team Real Estate LLC about appointment reminders and service inquiries. Message frequency may vary. Message & data rates may apply. I am 18 or older. Text HELP for assistance, reply STOP to opt out.”

Checkbox 2 — Marketing:

“I consent to receive marketing text messages about special offers, property updates, and service promotions from The Kohler Team Real Estate LLC at the phone number provided. Message frequency may vary. Message & data rates may apply. I am 18 or older. Text HELP for assistance, reply STOP to opt out.”

 

You must take affirmative action to check either box. Neither box is pre-selected. You are not required to consent to marketing messages as a condition of receiving our services or doing business with us.

By opting into our SMS services, you represent that you are at least 18 years of age.

5.2 Types of Messages We Send

  • Appointment confirmations and scheduling reminders
  • Direct responses to service inquiries you have submitted
  • Marketing messages about property listings, seasonal promotions, and real estate updates (only to those with separate marketing consent)

5.3 Message Frequency & Rates

Message frequency varies based on your interactions with our service. Transactional messages are sent as needed based on active inquiries or appointments. Marketing messages are sent approximately 3–5 times per month.

Message and data rates may apply. Please check with your mobile carrier for details.

5.4 How to Opt Out or Get Help

You can cancel SMS communications at any time by replying STOP to any message from us. After you send STOP, we will send a final confirmation and you will be unsubscribed from further messages. To get assistance, reply HELP to any message or contact us at admin+privacy@thekohlerteam.com.

5.5 Mandatory Non-Sharing Clause — SMS Data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Email Communications

The Kohler Team may send you email communications including property updates, newsletters, and marketing campaigns if you have opted in to receive them. You may unsubscribe at any time by clicking the “Unsubscribe” link in any email or by contacting us at admin@thekohlerteam.com.

7. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes.

We do not share your information with affiliates or partners for independent marketing use. We do not engage in affiliate marketing programs that result in your data being passed to third parties for their own promotional campaigns.

We may share your information only in the following limited and specific circumstances:

  • With service providers and subcontractors who support our business operations — such as CRM platforms, email delivery services, and scheduling tools — who are bound by confidentiality obligations and prohibited from using your data for any other purpose
  • As required by applicable law, court order, or government authority
  • To protect the legal rights, property, or safety of our company, clients, agents, or the public

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include SSL (Secure Socket Layer) encryption for all form submissions and data transmitted through our website and booking subdomains. While we implement industry-standard protections, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy (COPPA Compliance)

Our website and services are not directed to children under the age of 13. We do not knowingly collect, use, or disclose personal information from children under 13 without verifiable parental consent. If we become aware that we have inadvertently collected information from a child under 13, we will take prompt steps to delete that data.

By submitting any form on our website or opting into our SMS program, you represent and warrant that you are at least 18 years of age.

10. Your Rights & Choices

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or outdated information
  • Request deletion of your personal information, subject to our legal retention obligations
  • Opt out of SMS communications at any time by replying STOP
  • Opt out of email marketing at any time via the unsubscribe link in any email

To exercise any of these rights, contact us at admin@thekohlerteam.com or (954) 715-4140.

11. Cookies & Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to improve your browsing experience and analyze site traffic. You may configure your browser settings to refuse cookies; however, some features of our website may not function properly as a result.

12. Third-Party Links

Our website may contain links to third-party websites including real estate marketplaces and industry platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us directly:

Address:    1625 N Commerce Pkwy #100, Weston, FL 33326

Phone:      (954) 702-6710

Email:       admin+privacy@thekohlerteam.com

Website:   www.thekohlerteam.com